Shopify: Admin and Storefronts experiencing intermittent downtime

Impact: majorStatus: resolvedStarted 2019-11-25 19:46 UTCResolved 2019-11-25 21:34 UTC (1.8 h)4 updatesSource: stspg.io

Summary

Shopify reported major intermittent downtime affecting Admin, Checkout, and Storefront, starting at 2019-11-25 19:46 UTC and lasting 1 h 48 min. A fix was implemented at 20:13 UTC, and the incident was resolved at 2019-11-25 21:34 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AdminStorefrontCheckout

Timeline of updates

investigating2019-11-25 19:46 UTC
We are currently investigating this issue.
investigating2019-11-25 20:01 UTC
We are continuing to investigate this issue.
monitoring2019-11-25 20:13 UTC
A fix has been implemented and we are monitoring the results.
resolved2019-11-25 21:34 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Admin and Storefronts experiencing intermittent downtime 2019-11-25 19:46 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON