Changes / Firebolt / Incident Impacting Engine Start and Ingest Process
Firebolt: Major incident: Incident Impacting Engine Start and Ingest Process
Summary
Firebolt reported a major outage preventing engines from starting and impacting ingestion, from 2024-06-21 06:42 UTC to 2024-06-21 09:36 UTC (2 h 54 min). Engineering identified and resolved the issue, but no cause or specific fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Incident Impacting Engine Start and Ingest Process
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-06-21 06:42 UTC
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After: 2024-06-21 09:36 UTC
Before: not present
After: Engines, Firebolt Components - Engines
Before: not present
After: We experienced an incident that caused the engine not to start and also impacted the ingest process.
Issue started at Fri Jun 21 2024 06:42:13
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: Our engineering team has identified and resolved the issue, and we are currently monitoring the situation to ensure stability.
Issue solved at Fri Jun 21 2024 08:41:36 GMT+0200
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Incident Impacting Engine Start and Ingest Process (this change) Firebolt reported a major outage preventing engines from starting and impacting ingestion, from 2024-06-21 06:42 UTC to 2024-06-21 09:36 UTC (2 h 54 min). Engineering identified and resolved the issue, but no cause or specific fix was stated. | Major incident |