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Firebolt: Incident Impacting Engine Start and Ingest Process

Impact: majorStatus: resolvedStarted Resolved (2.9 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major outage preventing engines from starting and impacting ingestion, from 2024-06-21 06:42 UTC to 2024-06-21 09:36 UTC (2 h 54 min). Engineering identified and resolved the issue, but no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

  1. investigating

    We experienced an incident that caused the engine not to start and also impacted the ingest process. Issue started at Fri Jun 21 2024 06:42:13

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    Our engineering team has identified and resolved the issue, and we are currently monitoring the situation to ensure stability. Issue solved at Fri Jun 21 2024 08:41:36 GMT+0200

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON