# Firebolt: Incident Impacting Engine Start and Ingest Process

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-21 06:42 UTC · Resolved: 2024-06-21 09:36 UTC · Duration: 2.9 h
- Updates: 5 · Affected components: Engines, Firebolt Components - Engines
- [Vendor status page: https://stspg.io/gw28lhzy2mxz](https://stspg.io/gw28lhzy2mxz)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Summary

Firebolt reported a major outage preventing engines from starting and impacting ingestion, from 2024-06-21 06:42 UTC to 2024-06-21 09:36 UTC (2 h 54 min). Engineering identified and resolved the issue, but no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-21 06:42 UTC: We experienced an incident that caused the engine not to start and also impacted the ingest process.  Issue started at Fri Jun 21 2024 06:42:13
- **investigating** 2024-06-21 09:34 UTC: We are continuing to investigate this issue.
- **monitoring** 2024-06-21 09:35 UTC: Our engineering team has identified and resolved the issue, and we are currently monitoring the situation to ensure stability. Issue solved at Fri Jun 21 2024 08:41:36 GMT+0200
- **monitoring** 2024-06-21 09:36 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-06-21 09:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-06-21 06:42 UTC: [Major incident: Incident Impacting Engine Start and Ingest Process](https://rewindex.com/change/id6302a69c5b2ad.md)


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Canonical: https://rewindex.com/company/firebolt/incidents/8sv8c9rg1jyx · Markdown: https://rewindex.com/company/firebolt/incidents/8sv8c9rg1jyx.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/8sv8c9rg1jyx · Generated 2026-10-18T12:42:07.520Z