Changes / BigCommerce / Single Sign-On (Microsoft) login issue for subset of stores
BigCommerce: Major incident: Single Sign-On (Microsoft) login issue for subset of stores
Summary
BigCommerce reported a major Control Panel incident affecting Microsoft Azure AD Single Sign-On login for a subset of stores. It started at 2026-08-25 06:56 UTC and was resolved at 2026-08-25 07:25 UTC, lasting 29 min; BigCommerce identified the issue and reported implementing a fix before resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Single Sign-On (Microsoft) login issue for subset of stores
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-25 06:56 UTC
Before: not present
After: 2026-08-25 07:25 UTC
Before: not present
After: Control Panel
Before: not present
After: We are currently investigating an issue with Single Sign-On (SSO) login through Microsoft Azure AD. We will post an update when we have more information available.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Single Sign-On (Microsoft) login issue for subset of stores (this change) BigCommerce reported a major Control Panel incident affecting Microsoft Azure AD Single Sign-On login for a subset of stores. It started at 2026-08-25 06:56 UTC and was resolved at 2026-08-25 07:25 UTC, lasting 29 min; BigCommerce identified the issue and reported implementing a fix before resolution. | Major incident |
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