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ChangesAstronomerOrganization Dashboards are failing to load with Invalid kid parameter error

Astronomer: Major incident: Organization Dashboards are failing to load with Invalid kid parameter error

Major incidentoutage (model (Jev), 97%)Changed Detected status.astronomer.io (opens in new tab)
Summary

Astronomer reported a major incident: Organization Dashboards were failing to load with an “Invalid kid parameter” error, preventing customers from loading them. It started at 2026-10-19 09:37 UTC and was still open when archived, open for 0 min at the last update; Astronomer was investigating, with no cause or fix stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what Astronomer removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Organization Dashboards are failing to load with Invalid kid parameter error
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-19 09:37 UTC
AddedUpdateinvestigating#5
Before: not present
After: We are currently investigating this issue. We will keep this page updated as we have more information.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayMonday, October 19Mon, Oct 19

3 incident changes

All Astronomer changesAstronomer profileMarkdownJSON