# Astronomer: Major incident: Organization Dashboards are failing to load with Invalid kid parameter error

**Summary:** Astronomer reported a major incident: Organization Dashboards were failing to load with an “Invalid kid parameter” error, preventing customers from loading them. It started at 2026-10-19 09:37 UTC and was still open when archived, open for 0 min at the last update; Astronomer was investigating, with no cause or fix stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-19 09:37 UTC · Detected: 2026-10-19 09:43 UTC
- [Source: https://status.astronomer.io/incidents/01M59RB6D3SW2MK83XPPGBT114](https://status.astronomer.io/incidents/01M59RB6D3SW2MK83XPPGBT114)
- [Company: Astronomer](https://rewindex.com/company/astronomer.md)
- Versions: before (none: first archived) → after incident\_version:135/01M59RB6D3SW2MK83XPPGBT114@e5508040b076
- Change 1 of 3 for this incident

Incident page (full timeline): [Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/company/astronomer/incidents/01M59RB6D3SW2MK83XPPGBT114.md)
## What changed

**1. Added: Title**

```diff
+ Organization Dashboards are failing to load with Invalid kid parameter error
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-19 09:37 UTC
```

**5. Added: Update** (investigating) · 2026-10-19 09:37 UTC

```diff
+ We are currently investigating this issue. We will keep this page updated as we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 09:37 UTC | Major incident: Organization Dashboards are failing to load with Invalid kid parameter error (this change) | outage |
| 2026-10-19 10:33 UTC | [Incident updated: Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/change/r60cf893d58a39f.md) |  |
| 2026-10-19 11:03 UTC | [Incident updated: Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/change/r29aa6be0de69fe.md) |  |

Next: [change](https://rewindex.com/change/r60cf893d58a39f.md) · All Astronomer changes: [timeline](https://rewindex.com/company/astronomer/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/icff23ccfa028fa · Markdown: https://rewindex.com/change/icff23ccfa028fa.md · JSON: https://rewindex.com/api/v1/changes/icff23ccfa028fa · Generated 2026-10-20T00:15:51.716Z