Changes / Astronomer / Tasks getting stuck in the queued state and failing

Astronomer: Critical incident: Tasks getting stuck in the queued state and failing

Summary

Astronomer reported a critical incident involving tasks stuck queued or failing on several hosted deployments, initially citing worker autoscaler scaling issues. It started at 2026-10-01 22:40 UTC and was resolved at 2026-10-01 23:47 UTC, lasting 1 h 7 min; the final update called it a false alert and said multiple deployments were not affected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 89%)Changed Detected Source: status.astronomer.io

What changed

AddedTitle#1
Before: not present
After: Tasks getting stuck in the queued state and failing
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-01 22:40 UTC
AddedResolved time#5
Before: not present
After: 2026-10-01 23:47 UTC
AddedUpdateinvestigating#6
Before: not present
After: We have identified several hosted deployments where tasks are getting stuck in the queued state and failing. This is happening the worker autoscaler is having issues with scaling up workers to run tasks. We are investigating the cause of this.
AddedUpdateresolved#7
Before: not present
After: Our development team has concluded that this was a false alert. It is not affecting multiple deployments.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Tasks getting stuck in the queued state and failing (this change)
Astronomer reported a critical incident involving tasks stuck queued or failing on several hosted deployments, initially citing worker autoscaler scaling issues. It started at 2026-10-01 22:40 UTC and was resolved at 2026-10-01 23:47 UTC, lasting 1 h 7 min; the final update called it a false alert and said multiple deployments were not affected.
Major incident

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