Synthesia: Major incident: Login Issues
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
Part of an outage event
AWS outage, Jul 16, 2026 · 27 vendors, 29 incidents
Synthesia’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −16 min vs AWS’s own post)
See the cascade chart and every vendor →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
What changed
Struck in red is what Synthesia removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Login Issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-16 08:27 UTC
Before: not present
After: 2026-07-16 10:24 UTC
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After: Editor
Before: not present
After: We're currently experiencing an issue where login is unsuccessful, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information.
Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
Before: not present
After: We are continuing to investigate the issue.
Before: not present
After: This incident has been resolved. Thank you for your patience!
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, July 16
1 incident change
- MajorMajor incident
Login Issuesthis change