Changes / Substack / Substack increased latency and error rate
Substack: Critical incident: Substack increased latency and error rate
Summary
Summary pending. The diff below shows exactly what changed.
What changed
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After: Substack increased latency and error rate
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After: critical
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After: resolved
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After: 2024-08-23 17:36 UTC
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After: 2024-08-23 19:06 UTC
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After: Substack.com, Substack publications, Writer dashboards
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After: We are investigating reports of increased errors and Latency from all Substack services.
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After: We have identified the cause of the issue and are working toward resolution. At this time Substack is experiencing degraded performance across the web and Substack app. We are working to resolve as soon as possible.
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After: We are continuing to work toward resolution. At this time Substack is experiencing degraded performance across the web and Substack app. We are working to resolve as soon as possible.
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After: We are continuing to work toward resolution and anticipate recovery starting shortly. At this time Substack is experiencing degraded performance across the web and Substack app. We are working to resolve as soon as possible.
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After: We are beginning to see recovery across Substack. We are continuing to work toward full resolution.
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After: Substack is operating normally. We are continuing to monitor.
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After: This incident has been resolved and Substack is operating normally.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Substack increased latency and error rate (this change) | Major incident |