Changes / Jupyter (Anaconda) / Anaconda.cloud login issues

Jupyter (Anaconda): Major incident: Anaconda.cloud login issues

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Anaconda.cloud login issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-01-25 18:18 UTC
AddedResolved time#5
Before: not present
After: 2024-01-25 21:44 UTC
AddedAffected components#6
Before: not present
After: AI Platform Application - anaconda.com/app, Anaconda.cloud - Anaconda.cloud Frontend Website
AddedUpdateinvestigating#7
Before: not present
After: We are investigating reports of some users being unable to login visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate the cause of the login issues.
AddedUpdateidentified#9
Before: not present
After: We have identified the issue, and are working on deploying a fix.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been completed and we are monitoring to make sure there are no further issues.
AddedUpdateresolved#11
Before: not present
After: The incident has been resolved, all users should now be able to log in to anaconda.cloud

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Anaconda.cloud login issues (this change)Major incident

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