Changes / Matillion / Authentication issues impacting login into Designer and Hub
Matillion: Critical incident: Authentication issues impacting login into Designer and Hub
Summary
Matillion reported a critical authentication outage affecting login to Designer and Hub from 2025-12-05 11:24 UTC to 2025-12-05 12:31 UTC, lasting 1 h 6 min. Scheduled pipelines were not impacted. Matillion identified the issue, reported implementing a fix, and marked the incident resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Authentication issues impacting login into Designer and Hub
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-12-05 11:24 UTC
Before: not present
After: 2025-12-05 12:31 UTC
Before: not present
After: Hub
Before: not present
After: Matillion is currently investigating issues with logging into Designer and the Hub.
Any scheduled pipeline will not be impacted during this incident.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Authentication issues impacting login into Designer and Hub (this change) Matillion reported a critical authentication outage affecting login to Designer and Hub from 2025-12-05 11:24 UTC to 2025-12-05 12:31 UTC, lasting 1 h 6 min. Scheduled pipelines were not impacted. Matillion identified the issue, reported implementing a fix, and marked the incident resolved. | Major incident |
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