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Matillion: Authentication issues impacting login into Designer and Hub

Impact: criticalStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Matillion reported a critical authentication outage affecting login to Designer and Hub from 2025-12-05 11:24 UTC to 2025-12-05 12:31 UTC, lasting 1 h 6 min. Scheduled pipelines were not impacted. Matillion identified the issue, reported implementing a fix, and marked the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Hub

Timeline of updates

  1. investigating

    Matillion is currently investigating issues with logging into Designer and the Hub. Any scheduled pipeline will not be impacted during this incident.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON