Changes / Grain / Application instability
Grain: Major incident: Application instability
Summary
Grain Web App experienced major application instability with a high rate of errors after a recent code deploy, from 2024-01-19 17:18 UTC to 2024-01-19 18:43 UTC (1 h 25 min). The team issued a hot patch and marked the incident resolved after observing no further instability.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Application instability
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-01-19 17:18 UTC
Before: not present
After: 2024-01-19 18:43 UTC
Before: not present
After: Grain Web App
Before: not present
After: The team is observing a high rate of errors after a recent code deploy and we are now investigating the issue. This is causing instability in the application.
Before: not present
After: The team has identified the issue and issued a hot patch, metrics show the issue is clearing up.
Before: not present
After: We are marking this as resolved as we have not observed further instability.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Application instability (this change) Grain Web App experienced major application instability with a high rate of errors after a recent code deploy, from 2024-01-19 17:18 UTC to 2024-01-19 18:43 UTC (1 h 25 min). The team issued a hot patch and marked the incident resolved after observing no further instability. | Major incident |