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Grain: Application instability

Impact: majorStatus: resolvedStarted Resolved (1.4 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Grain Web App experienced major application instability with a high rate of errors after a recent code deploy, from 2024-01-19 17:18 UTC to 2024-01-19 18:43 UTC (1 h 25 min). The team issued a hot patch and marked the incident resolved after observing no further instability.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grain Web App

Timeline of updates

  1. investigating

    The team is observing a high rate of errors after a recent code deploy and we are now investigating the issue. This is causing instability in the application.

  2. monitoring

    The team has identified the issue and issued a hot patch, metrics show the issue is clearing up.

  3. resolved

    We are marking this as resolved as we have not observed further instability.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON