rewindex

ChangesOptimizelyAsset uploads failing in Optimizely CMP and DAM

Optimizely: Major incident: Asset uploads failing in Optimizely CMP and DAM

Major incidentmajor (vendor)Changed Detected status.optimizely.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Optimizely removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Asset uploads failing in Optimizely CMP and DAM
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-27 15:51 UTC
AddedAffected components#5
Before: not present
After: Content Marketing Platform - Library, Content Marketing Platform - Plan, Content Marketing Platform - Requests, Library, Plan, Requests
AddedUpdateinvestigating#6
Before: not present
After: We're aware of an issue where uploads are failing in Optimizely Content Marketing Platform (CMP) and Digital Asset Management (DAM). Users trying to upload assets may see an "Upload Error" message, and the upload won't finish. Our Engineering team is investigating right now and is working to find the cause and restore normal upload behavior as quickly as possible. We'll post more details on the investigation soon. We apologize for the disruption and thank you for your patience.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

TodayWednesday, October 28Wed, Oct 28

2 incident changes

YesterdayTuesday, October 27Tue, Oct 27

2 incident changes

All Optimizely changesOptimizely profileMarkdownJSON