Changes / OpenAI / Image generation unavailable in ChatGPT
OpenAI: Major incident: Image generation unavailable in ChatGPT
Summary
ChatGPT image generation was unavailable with elevated errors in a major-impact incident starting 2026-07-21 10:36 UTC and resolved at 2026-07-27 19:04 UTC (recorded duration: 6 days 8 h). OpenAI applied a mitigation and reported recovery, followed by renewed errors before final recovery.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Image generation unavailable in ChatGPT
Before: not present
After: major
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After: resolved
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After: 2026-07-21 10:36 UTC
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After: 2026-07-27 19:04 UTC
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
Before: not present
After: We are investigating the issue for the listed services.
Before: not present
After: We are investigating the issue for the listed services.
Before: not present
After: We are investigating the issue for the listed services.
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We are still implementing the mitigation.
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
Before: not present
After: All impacted services have now fully recovered.
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
Before: not present
After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Image generation unavailable in ChatGPT (this change) ChatGPT image generation was unavailable with elevated errors in a major-impact incident starting 2026-07-21 10:36 UTC and resolved at 2026-07-27 19:04 UTC (recorded duration: 6 days 8 h). OpenAI applied a mitigation and reported recovery, followed by renewed errors before final recovery. | Major incident |