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ChangesLightstep (ServiceNow Cloud Observability)High failure rate in metric queries

Lightstep (ServiceNow Cloud Observability): Major incident: High failure rate in metric queries

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: High failure rate in metric queries
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-05-07 11:53 UTC
AddedResolved time#5
Before: not present
After: 2024-05-07 14:31 UTC
AddedAffected components#6
Before: not present
After: Observability - Alerting - Unified Alerting, Observability - Web UI - Change Intelligence, Observability - Web UI - Dashboards, Observability - Web UI - Notebooks, US - Change Intelligence, US - Dashboards, US - Notebooks, US - Unified Alerting
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, May 7, 2024

1 incident change

All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON