Changes / Retool / Elevated 504 Errors Impacting Cloud Users
Retool: Major incident: Elevated 504 Errors Impacting Cloud Users
Summary
Retool reported a major incident involving elevated 504 errors for cloud users, affecting Classic web app and Web Application and APIs. It started at 2026-05-25 12:39 UTC and was resolved at 2026-05-25 12:52 UTC, lasting 13 min; Retool reported implementing a fix and monitoring results.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated 504 Errors Impacting Cloud Users
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-25 12:39 UTC
Before: not present
After: 2026-05-25 12:52 UTC
Before: not present
After: Classic web app, Web Application and APIs
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated 504 Errors Impacting Cloud Users (this change) Retool reported a major incident involving elevated 504 errors for cloud users, affecting Classic web app and Web Application and APIs. It started at 2026-05-25 12:39 UTC and was resolved at 2026-05-25 12:52 UTC, lasting 13 min; Retool reported implementing a fix and monitoring results. | Major incident |