Changes / Typeform / Typeform Platform - Users are unable to load forms
Typeform: Major incident: Typeform Platform - Users are unable to load forms
Summary
Typeform reported a major outage affecting users opening or loading forms, starting 2024-06-25 11:45 UTC and resolved at 2024-06-25 12:23 UTC, lasting 37 min. A fix was implemented; Typeform said it would investigate the cause and prevention.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Typeform Platform - Users are unable to load forms
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After: major
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After: resolved
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After: 2024-06-25 11:45 UTC
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After: 2024-06-25 12:23 UTC
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After: Forms / Renderer - Open/Load forms, Open/Load forms
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After: We have identified errors impacting our platform. Users opening/loading forms may be impacted. We are working on resolution with high priority.
Next update in ~30 minutes or as soon as it's available.
REF: ZD 774693 | TU-15059
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After: We are working on resolving the errors impacting our Platform with high priority.
We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
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After: We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Typeform Platform - Users are unable to load forms (this change) Typeform reported a major outage affecting users opening or loading forms, starting 2024-06-25 11:45 UTC and resolved at 2024-06-25 12:23 UTC, lasting 37 min. A fix was implemented; Typeform said it would investigate the cause and prevention. | Major incident |