Changes / Coda / Attachment and image processing delays
Coda: Critical incident: Attachment and image processing delays
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: degradation (model (Jev), 68%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Attachment and image processing delays
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2022-09-28 18:35 UTC
Before: not present
After: 2022-09-28 19:53 UTC
Before: not present
After: File and Image Malware Scanning - Scanii.com api.scanii.com, File and Image Malware Scanning - Scanii.com api-us1.scanii.com, Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com
Before: not present
After: We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii).
This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document.
We are monitoring the situation and hope to have a resolution shortly.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Attachment and image processing delays (this change) | Major incident |