Changes / Firebolt / Potential access issue to the UI.
Firebolt: Critical incident: Potential access issue to the UI.
Summary
Firebolt reported a critical incident potentially affecting UI access and, in a later update, programmatic connections. It started at 2023-08-02 12:25 UTC and was resolved at 2023-08-02 13:00 UTC, lasting 35 min; Firebolt confirmed all services were operating as expected.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Potential access issue to the UI.
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2023-08-02 12:25 UTC
Before: not present
After: 2023-08-02 13:00 UTC
Before: not present
After: Firebolt Components - Web Application, Web Application
Before: not present
After: We're currently encountering a UI problem that could impact UI accessibility.
However, programmatic access remains unaffected and functions as expected.
Before: not present
After: The ongoing issue might also affect programmatic connections to Firebolt.
Our engineering team is dedicatedly working on fixing the issue, and we anticipate a resolution within the next 15 minutes.
Before: not present
After: The issue has been successfully resolved.
Our engineering teams is actively monitoring the system to ensure everything remains stable.
In case you experience any additional issue, please don't hesitate to reach out.
Before: not present
After: The system is back to a stable state.
All services are operating as expected.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Potential access issue to the UI. (this change) Firebolt reported a critical incident potentially affecting UI access and, in a later update, programmatic connections. It started at 2023-08-02 12:25 UTC and was resolved at 2023-08-02 13:00 UTC, lasting 35 min; Firebolt confirmed all services were operating as expected. | Major incident |