Companies / Firebolt / incidents

Firebolt: Potential access issue to the UI.

Impact: criticalStatus: resolvedStarted Resolved (36 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a critical incident potentially affecting UI access and, in a later update, programmatic connections. It started at 2023-08-02 12:25 UTC and was resolved at 2023-08-02 13:00 UTC, lasting 35 min; Firebolt confirmed all services were operating as expected.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Firebolt Components - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    We're currently encountering a UI problem that could impact UI accessibility. However, programmatic access remains unaffected and functions as expected.

  2. investigating

    The ongoing issue might also affect programmatic connections to Firebolt. Our engineering team is dedicatedly working on fixing the issue, and we anticipate a resolution within the next 15 minutes.

  3. monitoring

    The issue has been successfully resolved. Our engineering teams is actively monitoring the system to ensure everything remains stable. In case you experience any additional issue, please don't hesitate to reach out.

  4. resolved

    The system is back to a stable state. All services are operating as expected.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON