Changes / Trello / Degraded experience for some of Trello's users
Trello: Major incident: Degraded experience for some of Trello's users
Summary
Trello.com had a major degradation affecting some users: Automation commands failed to run or could not be created, card changes did not save, and some file uploads failed. It started at 2023-11-16 22:37 UTC and was resolved at 2023-11-16 23:58 UTC, lasting 1 h 20 min. Engineers rolled out a fix and observed recovery.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 64%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Degraded experience for some of Trello's users
Before: not present
After: major
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After: resolved
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After: 2023-11-16 22:37 UTC
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After: 2023-11-16 23:58 UTC
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After: Trello.com
Before: not present
After: We are currently investigating an issue affecting some of Trello's services. We have identified that some users may experience trouble with the following service:
- Automations commands not running
- Card changes not saving
Before: not present
After: Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected:
- Inability to create new Automation commands
- Card changes not saving
- Some file uploads failing
Before: not present
After: Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.
Before: not present
After: This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded experience for some of Trello's users (this change) Trello.com had a major degradation affecting some users: Automation commands failed to run or could not be created, card changes did not save, and some file uploads failed. It started at 2023-11-16 22:37 UTC and was resolved at 2023-11-16 23:58 UTC, lasting 1 h 20 min. Engineers rolled out a fix and observed recovery. | Major incident |