After: We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Compute - Instance offering in the specific SBG5 region.
Here are some supplementary details :
Start time : 01/11/2026 17:55 UTC
Impacted Service(s) : Some instances in the SBG5 region are temporarily unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateidentified#8
Before: not present
After: We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Some instances in the SBG7 region are temporarily unreachable as well.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateresolved#9
Before: not present
After: We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 01/11/2026 17:55 UTC
End time : 01/11/2026 19:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification on OVHcloud’s status page, changed 2026-11-01 19:41 UTC (change 1 of 1).
Title
Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification