# OVHcloud: Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification

> Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification. Detected 2026-11-05 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/ib12a90ca7da1cd
Last updated: 2026-11-05T02:04:08Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-01 19:41 UTC · Detected: 2026-11-05 02:04 UTC
- [Source: https://public-cloud.status-ovhcloud.com/incidents/95t1sbn84n0c](https://public-cloud.status-ovhcloud.com/incidents/95t1sbn84n0c)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/95t1sbn84n0c@a3f6c104eede
- Change 1 of 1 for this incident

Incident page (full timeline): [\[SBG5/7\]\[Compute - Instance\] - Compute Instance Incident Notification](https://rewindex.com/company/ovhcloud/incidents/95t1sbn84n0c.md)
## What changed

**1. Added: Title**

```diff
+ [SBG5/7][Compute - Instance] - Compute Instance Incident Notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-11-01 19:41 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-11-01 19:41 UTC
```

**6. Added: Affected components**

```diff
+ Compute - Instance || SBG - SBG5, Compute - Instance || SBG - SBG7
```

**7. Added: Update** (identified) · 2026-11-01 17:56 UTC

```diff
+ We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offering in the specific SBG5 region. Here are some supplementary details : Start time : 01/11/2026 17:55 UTC Impacted Service(s) : Some instances in the SBG5 region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

**8. Added: Update** (identified) · 2026-11-01 18:48 UTC

```diff
+ We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : Some instances in the SBG7 region are temporarily unreachable as well. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

**9. Added: Update** (resolved) · 2026-11-01 19:41 UTC

```diff
+ We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:30 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-01 19:41 UTC | Major incident: \[SBG5/7\]\[Compute - Instance\] - Compute Instance Incident Notification (this change) | major |

All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification on OVHcloud’s status page, changed 2026-11-01 19:41 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/ib12a90ca7da1cd
- Citation: OVHcloud, “Major incident: [SBG5/7][Compute - Instance] - Compute Instance Incident Notification” (2026-11-01 19:41 UTC). Archived by Rewindex: https://rewindex.com/change/ib12a90ca7da1cd (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: SBG5/7Compute - Instance - Compute Instance Incident Notification (2026-11-01)](https://rewindex.com/change/ib12a90ca7da1cd)`


---
Canonical: https://rewindex.com/change/ib12a90ca7da1cd · Markdown: https://rewindex.com/change/ib12a90ca7da1cd.md · JSON: https://rewindex.com/api/v1/changes/ib12a90ca7da1cd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T10:25:07.912Z