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ChangesDailyIntermittent issues starting cloud recordings and livestreams

Daily: Major incident: Intermittent issues starting cloud recordings and livestreams

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Daily removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Intermittent issues starting cloud recordings and livestreams
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-11-29 13:17 UTC
AddedResolved time#5
Before: not present
After: 2022-11-29 16:46 UTC
AddedAffected components#6
Before: not present
After: API, Media Services, Recording/Live Streaming
AddedUpdateinvestigating#7
Before: not present
After: We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.
AddedUpdateidentified#8
Before: not present
After: We have identified the issue and are currently testing a fix.
AddedUpdatemonitoring#9
Before: not present
After: We have pushed a fix to production and are currently monitoring the situation.
AddedUpdatemonitoring#10
Before: not present
After: Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, November 29, 2022

1 incident change

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