Rewindex

CompaniesDailyIncidents

Daily: Intermittent issues starting cloud recordings and livestreams

MajorStatus: resolvedStarted Resolved (3.5 h)5 updatesstspg.io (opens in new tab)

Affected components: APIMedia ServicesRecording/Live Streaming

Timeline of updates

  1. investigating

    We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.

  2. identified

    We have identified the issue and are currently testing a fix.

  3. monitoring

    We have pushed a fix to production and are currently monitoring the situation.

  4. monitoring

    Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.

  5. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Daily profileRecent Daily incidentsMarkdownJSON