# Daily: Intermittent issues starting cloud recordings and livestreams

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-11-29 13:17 UTC · Resolved: 2022-11-29 16:46 UTC · Duration: 3.5 h
- Updates: 5 · Affected components: API, Media Services, Recording/Live Streaming
- [Vendor status page: https://stspg.io/slknsmz96p15](https://stspg.io/slknsmz96p15)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **investigating** 2022-11-29 13:17 UTC: We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.
- **identified** 2022-11-29 13:25 UTC: We have identified the issue and are currently testing a fix.
- **monitoring** 2022-11-29 14:03 UTC: We have pushed a fix to production and are currently monitoring the situation.
- **monitoring** 2022-11-29 14:04 UTC: Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
- **resolved** 2022-11-29 16:46 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-11-29 13:17 UTC: [Major incident: Intermittent issues starting cloud recordings and livestreams](https://rewindex.com/change/ib0be5e2465fd71.md)


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Canonical: https://rewindex.com/company/daily/incidents/dx16jj2jhbtz · Markdown: https://rewindex.com/company/daily/incidents/dx16jj2jhbtz.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/dx16jj2jhbtz · Generated 2026-10-20T00:53:22.041Z