# Daily: Major incident: Intermittent issues starting cloud recordings and livestreams

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2022-11-29 13:17 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/slknsmz96p15](https://stspg.io/slknsmz96p15)
- [Company: Daily](https://rewindex.com/company/daily.md)
- Versions: before (none: first archived) → after incident\_version:692/dx16jj2jhbtz@c023a6c0362e
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent issues starting cloud recordings and livestreams](https://rewindex.com/company/daily/incidents/dx16jj2jhbtz.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent issues starting cloud recordings and livestreams
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-11-29 13:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-11-29 16:46 UTC
```

**6. Added: Affected components**

```diff
+ API, Media Services, Recording/Live Streaming
```

**7. Added: Update** (investigating) · 2022-11-29 13:17 UTC

```diff
+ We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.
```

**8. Added: Update** (identified) · 2022-11-29 13:25 UTC

```diff
+ We have identified the issue and are currently testing a fix.
```

**9. Added: Update** (monitoring) · 2022-11-29 14:03 UTC

```diff
+ We have pushed a fix to production and are currently monitoring the situation.
```

**10. Added: Update** (monitoring) · 2022-11-29 14:04 UTC

```diff
+ Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
```

**11. Added: Update** (resolved) · 2022-11-29 16:46 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-11-29 13:17 UTC | Major incident: Intermittent issues starting cloud recordings and livestreams (this change) | major |

All Daily changes: [timeline](https://rewindex.com/company/daily/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ib0be5e2465fd71 · Markdown: https://rewindex.com/change/ib0be5e2465fd71.md · JSON: https://rewindex.com/api/v1/changes/ib0be5e2465fd71 · Generated 2026-10-20T00:00:15.382Z