Changes / Mattermost / Community Outage
Mattermost: Major incident: Community Outage
Summary
Mattermost reported a major Community outage starting 2022-12-02 20:13 UTC, affecting some users’ ability to load or send messages. It lasted 1 h 40 min and was resolved at 2022-12-02 21:53 UTC after a fix was implemented; Boards remained disabled for the weekend pending reassessment the following week.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Community Outage
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After: major
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After: resolved
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After: 2022-12-02 20:13 UTC
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After: 2022-12-02 21:53 UTC
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After: Community
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After: Some users may experience issues loading and/or sending messages in the community installation
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After: We are currently investigating this issue.
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After: We have implemented a fix, and are monitoring the situation, for now we have disabled the Boards plugin so they will not be accessible.
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After: We have resolved the issue, we are leaving boards disabled for the weekend until we can reassess next week.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Community Outage (this change) Mattermost reported a major Community outage starting 2022-12-02 20:13 UTC, affecting some users’ ability to load or send messages. It lasted 1 h 40 min and was resolved at 2022-12-02 21:53 UTC after a fix was implemented; Boards remained disabled for the weekend pending reassessment the following week. | Major incident |
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