Changes / Substack / Increased latency and errors
Substack: Major incident: Increased latency and errors
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Increased latency and errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-01-21 23:44 UTC
Before: not present
After: 2025-01-22 00:36 UTC
Before: not present
After: Custom domains, Substack.com, Substack publications, Writer dashboards
Before: not present
After: We are investigating reports of increased latency and errors for Substack.com, publication websites, and the Substack app.
Before: not present
After: We are continuing to investigate reports of increased latency and errors for all Substack websites and applications.
Before: not present
After: We have identified the issue and are beginning to see recovery across all Substack websites and applications.
Before: not present
After: Substack websites and applications are fully operational and our team is monitoring.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Increased latency and errors (this change) | Major incident |