Changes / Sanity / Content Agent - Elevated error rates
Sanity: Major incident: Content Agent - Elevated error rates
Summary
Sanity’s Content Agent failed to deliver responses to users in a major-impact incident starting 2026-09-23 10:54 UTC and lasting 59 min, until resolution at 2026-09-23 11:53 UTC. Sanity implemented a fix at 09-23 11:23 UTC and monitored the results before resolving the incident.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Content Agent - Elevated error rates
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-23 10:54 UTC
Before: not present
After: 2026-09-23 11:53 UTC
Before: not present
After: Content Agent
Before: not present
After: We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Content Agent - Elevated error rates (this change) Sanity’s Content Agent failed to deliver responses to users in a major-impact incident starting 2026-09-23 10:54 UTC and lasting 59 min, until resolution at 2026-09-23 11:53 UTC. Sanity implemented a fix at 09-23 11:23 UTC and monitored the results before resolving the incident. | Major incident |