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Sanity: Content Agent - Elevated error rates

Impact: majorStatus: resolvedStarted Resolved (59 min)6 updatesSource: stspg.io (opens in new tab)
Summary

Sanity’s Content Agent failed to deliver responses to users in a major-impact incident starting 2026-09-23 10:54 UTC and lasting 59 min, until resolution at 2026-09-23 11:53 UTC. Sanity implemented a fix at 09-23 11:23 UTC and monitored the results before resolving the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Content Agent

Timeline of updates

  1. investigating

    We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sanity profile · Recent Sanity incidents · Markdown · JSON