Changes / Salesforce / Mule Soft Service Disruption: Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1
Salesforce: Major incident: Mule Soft Service Disruption: Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Mule Soft Service Disruption: Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-20 06:50 UTC
Before: not present
After: 2025-10-20 17:37 UTC
Before: not present
After: 1 instance, Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1
Before: not present
After: Between 06:50 UTC and 17:37 UTC, we noted a service disruption impacting the Anypoint MQ instances. During this time, customers may have experienced issues with Anypoint Broker and Stats services.
We identified an issue with a third-party vendor, that is likely linked to this service disruption. Our teams collaborated with them to resolve this issue and services were restored as of 17:37 UTC. After a brief period of monitoring, we can confirm that customers should no longer experience any impact with Anypoint MQ services.
We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Mule Soft Service Disruption: Anypoint MQ-Broker-us-east-1, Anypoint MQ-Stats-us-east-1 (this change) | Major incident |
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