Changes / Firebolt / Using Firebolt web application may fail

Firebolt: Critical incident: Using Firebolt web application may fail

Summary

Firebolt reported a critical incident in which its web application could fail for customers in the European region. It started at 2021-11-10 10:17 UTC and was resolved at 2021-11-10 10:23 UTC, lasting 6 min; Firebolt reported a fix in progress before resolution but gave no cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Using Firebolt web application may fail
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-11-10 10:17 UTC
AddedResolved time#5
Before: not present
After: 2021-11-10 10:23 UTC
AddedAffected components#6
Before: not present
After: Firebolt Components - Web Application, Web Application
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue affects customers located in the European region. A fix is in progress.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Using Firebolt web application may fail (this change)
Firebolt reported a critical incident in which its web application could fail for customers in the European region. It started at 2021-11-10 10:17 UTC and was resolved at 2021-11-10 10:23 UTC, lasting 6 min; Firebolt reported a fix in progress before resolution but gave no cause.
Major incident

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