Firebolt: Using Firebolt web application may fail

Impact: criticalStatus: resolvedStarted 2021-11-10 10:17 UTCResolved 2021-11-10 10:23 UTC (7 min)3 updatesSource: stspg.io

Summary

Firebolt reported a critical incident in which its web application could fail for customers in the European region. It started at 2021-11-10 10:17 UTC and was resolved at 2021-11-10 10:23 UTC, lasting 6 min; Firebolt reported a fix in progress before resolution but gave no cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Firebolt Components - Web ApplicationWeb Application

Timeline of updates

investigating2021-11-10 10:17 UTC
We are currently investigating this issue.
identified2021-11-10 10:22 UTC
The issue affects customers located in the European region. A fix is in progress.
resolved2021-11-10 10:23 UTC
The issue has been resolved.

Rewindex changes for this incident

Critical incident: Using Firebolt web application may fail 2021-11-10 10:17 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON