# Firebolt: Using Firebolt web application may fail

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-11-10 10:17 UTC · Resolved: 2021-11-10 10:23 UTC · Duration: 7 min
- Updates: 3 · Affected components: Firebolt Components - Web Application, Web Application
- [Vendor status page: https://stspg.io/vl95y671gr7j](https://stspg.io/vl95y671gr7j)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Summary

Firebolt reported a critical incident in which its web application could fail for customers in the European region. It started at 2021-11-10 10:17 UTC and was resolved at 2021-11-10 10:23 UTC, lasting 6 min; Firebolt reported a fix in progress before resolution but gave no cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-11-10 10:17 UTC: We are currently investigating this issue.
- **identified** 2021-11-10 10:22 UTC: The issue affects customers located in the European region. A fix is in progress.
- **resolved** 2021-11-10 10:23 UTC: The issue has been resolved.

## Rewindex changes for this incident

- 2021-11-10 10:17 UTC: [Critical incident: Using Firebolt web application may fail](https://rewindex.com/change/ia8695920fc113e.md)


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Canonical: https://rewindex.com/company/firebolt/incidents/dzw328gh3jnj · Markdown: https://rewindex.com/company/firebolt/incidents/dzw328gh3jnj.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/dzw328gh3jnj · Generated 2026-10-18T09:41:19.715Z