Changes / Retool / Workflows Stuck in Pending State
Retool: Major incident: Workflows Stuck in Pending State
Summary
Retool Workflows experienced a major degradation: workflows were stuck pending, with increased 429 rate limit responses for start triggers. The incident began at 2026-07-30 20:22 UTC and was resolved at 2026-07-31 05:52 UTC, lasting 9 h 29 min. A fix was deployed at 07-30 21:20 UTC, with workflows still degraded but recovering.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 56%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Workflows Stuck in Pending State
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After: major
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After: resolved
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After: 2026-07-30 20:22 UTC
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After: 2026-07-31 05:52 UTC
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After: Retool-managed Temporal (via Temporal.io), Workflows
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After: We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers
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After: We've identified the issue and are working on a fix.
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After: The fix has been deployed, and we're monitoring the results. Workflows are still degraded but recovering.
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After: We are continuing to monitor for any further issues.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Workflows Stuck in Pending State (this change) Retool Workflows experienced a major degradation: workflows were stuck pending, with increased 429 rate limit responses for start triggers. The incident began at 2026-07-30 20:22 UTC and was resolved at 2026-07-31 05:52 UTC, lasting 9 h 29 min. A fix was deployed at 07-30 21:20 UTC, with workflows still degraded but recovering. | Major incident |