Changes / Secureframe / Security Questionnaires Not Responding

Secureframe: Major incident: Security Questionnaires Not Responding

Summary

Secureframe’s Security Questionnaires failed to load properly in a major outage starting 2024-02-19 17:36 UTC. The incident lasted 1 h 19 min and was resolved at 2024-02-19 18:56 UTC after a fix was shipped to production.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Security Questionnaires Not Responding
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-02-19 17:36 UTC
AddedResolved time#5
Before: not present
After: 2024-02-19 18:56 UTC
AddedAffected components#6
Before: not present
After: Security Questionnaires
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue that is preventing Security Questionnaires from loading properly on the Secureframe site.
AddedUpdateresolved#8
Before: not present
After: A fix was shipped to our production system to resolve this issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Security Questionnaires Not Responding (this change)
Secureframe’s Security Questionnaires failed to load properly in a major outage starting 2024-02-19 17:36 UTC. The incident lasted 1 h 19 min and was resolved at 2024-02-19 18:56 UTC after a fix was shipped to production.
Major incident

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