Changes / Gusto / Customers are experiencing slowness and errors when accessing Gusto
Gusto: Critical incident: Customers are experiencing slowness and errors when accessing Gusto
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Customers are experiencing slowness and errors when accessing Gusto
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-11-22 19:09 UTC
Before: not present
After: 2024-11-22 20:57 UTC
Before: not present
After: API, Gusto.com website
Before: not present
After: We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: Customers should no longer be experiencing slowness and errors in Gusto.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Customers are experiencing slowness and errors when accessing Gusto (this change) | Major incident |