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ChangesMetronomeElevated API Error Rate

Metronome: Major incident: Elevated API Error Rate

Major incidentmajor (vendor)Changed Detected status.metronome.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Metronome removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated API Error Rate
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-11 23:22 UTC
AddedResolved time#5
Before: not present
After: 2026-09-12 01:37 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating elevated API errors.
AddedUpdatemonitoring#7
Before: not present
After: We have mitigated the API error rates and are monitoring recovery.
AddedUpdatemonitoring#8
Before: not present
After: API error rates and other systems are showing normal/healthy metrics. Our team continues to monitor to ensure ongoing recovery, but as of now we believe the impact has been mitigated.
AddedUpdateresolved#9
Before: not present
After: API error rates are now stable.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, September 11

1 incident change

All Metronome changesMetronome profileMarkdownJSON