Changes / Dynatrace / Alerting and Dashboard/App Loading Issues on AWS US East
Dynatrace: Major incident: Alerting and Dashboard/App Loading Issues on AWS US East
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: full timeline of updates →
What changed
Before: not present
After: Alerting and Dashboard/App Loading Issues on AWS US East
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-10 10:56 UTC
Before: not present
After: 2026-09-10 14:25 UTC
Before: not present
After: Dynatrace Product
Before: not present
After: We are investigating an issue affecting a subset of Dynatrace environments on AWS US East. Some customers may experience failures of DQL queries, when loading dashboards and applications, and delays or failures in alert processing, or missing alerts. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
Before: not present
After: A mitigation has been implemented for the issue affecting a subset of Dynatrace environments on AWS US East. Service availability has improved, and we are actively monitoring the platform to ensure stability. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
Before: not present
After: Service availability remains stable following the mitigation implemented for the issue affecting a subset of Dynatrace environments on AWS US East. We continue to actively monitor the platform to ensure stability. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
Before: not present
After: Service availability remains stable in AWS US East. We continue to actively monitor the platform and have not observed a recurrence of the issue. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
Before: not present
After: The issue affecting a subset of Dynatrace environments on AWS US East has been resolved. Service availability has remained stable during the monitoring period, and no further impact has been observed. We apologize for the inconvenience caused and thank you for your patience.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Alerting and Dashboard/App Loading Issues on AWS US East (this change) | Major incident |
All Dynatrace changes → · Dynatrace profile · Markdown · JSON