Companies / Dynatrace / incidents
Dynatrace: Alerting and Dashboard/App Loading Issues on AWS US East
Affected components: Dynatrace Product
Timeline of updates
- investigating
We are investigating an issue affecting a subset of Dynatrace environments on AWS US East. Some customers may experience failures of DQL queries, when loading dashboards and applications, and delays or failures in alert processing, or missing alerts. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
- monitoring
A mitigation has been implemented for the issue affecting a subset of Dynatrace environments on AWS US East. Service availability has improved, and we are actively monitoring the platform to ensure stability. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
- monitoring
Service availability remains stable following the mitigation implemented for the issue affecting a subset of Dynatrace environments on AWS US East. We continue to actively monitor the platform to ensure stability. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
- monitoring
Service availability remains stable in AWS US East. We continue to actively monitor the platform and have not observed a recurrence of the issue. We apologize for the inconvenience and will provide the next update within one hour or sooner if significant new information becomes available.
- resolved
The issue affecting a subset of Dynatrace environments on AWS US East has been resolved. Service availability has remained stable during the monitoring period, and no further impact has been observed. We apologize for the inconvenience caused and thank you for your patience.
Rewindex changes for this incident
- Major incident: Alerting and Dashboard/App Loading Issues on AWS US East 2026-09-10 10:56 UTC
Impact, status and times are the vendor’s own, as last archived. View on dynatrace.status.io (opens in new tab). Dynatrace profile · Recent Dynatrace incidents · Markdown · JSON