Changes / Shopify / Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine
Shopify: Major incident: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-12-04 22:30 UTC
Before: not present
After: 2019-12-04 23:04 UTC
Before: not present
After: Third party services
Before: not present
After: We are currently investigating this issue.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine (this change) | Major incident |