Changes / Sanity / Issue with login via SSO/SAML
Sanity: Major incident: Issue with login via SSO/SAML
Summary
Sanity reported a major Authentication outage affecting SAML SSO account logins; email/password login was unaffected. It started at 2026-03-12 12:11 UTC and was resolved at 2026-03-12 13:49 UTC, lasting 1 h 38 min. A fix was implemented at 13:22 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Issue with login via SSO/SAML
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After: major
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After: resolved
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After: 2026-03-12 12:11 UTC
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After: 2026-03-12 13:49 UTC
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After: Authentication
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After: We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue with login via SSO/SAML (this change) Sanity reported a major Authentication outage affecting SAML SSO account logins; email/password login was unaffected. It started at 2026-03-12 12:11 UTC and was resolved at 2026-03-12 13:49 UTC, lasting 1 h 38 min. A fix was implemented at 13:22 UTC; no cause was stated. | Major incident |