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Sanity: Issue with login via SSO/SAML

Impact: majorStatus: resolvedStarted Resolved (1.6 h)7 updatesSource: stspg.io (opens in new tab)
Summary

Sanity reported a major Authentication outage affecting SAML SSO account logins; email/password login was unaffected. It started at 2026-03-12 12:11 UTC and was resolved at 2026-03-12 13:49 UTC, lasting 1 h 38 min. A fix was implemented at 13:22 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Authentication

Timeline of updates

  1. investigating

    We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. identified

    The issue has been identified and a fix is being implemented.

  6. monitoring

    A fix has been implemented and we are monitoring the results.

  7. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sanity profile · Recent Sanity incidents · Markdown · JSON