# Sanity: Issue with login via SSO/SAML

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-12 12:11 UTC · Resolved: 2026-03-12 13:49 UTC · Duration: 1.6 h
- Updates: 7 · Affected components: Authentication
- [Vendor status page: https://stspg.io/cbh6jbt318gt](https://stspg.io/cbh6jbt318gt)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Summary

Sanity reported a major Authentication outage affecting SAML SSO account logins; email/password login was unaffected. It started at 2026-03-12 12:11 UTC and was resolved at 2026-03-12 13:49 UTC, lasting 1 h 38 min. A fix was implemented at 13:22 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-12 12:11 UTC: We are currently investigating an issue with account logins via SAML SSO. This is not affecting the email/password login flow.
- **investigating** 2026-03-12 12:29 UTC: We are continuing to investigate this issue.
- **investigating** 2026-03-12 12:49 UTC: We are continuing to investigate this issue.
- **investigating** 2026-03-12 13:14 UTC: We are continuing to investigate this issue.
- **identified** 2026-03-12 13:19 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-12 13:22 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-12 13:49 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-12 12:11 UTC: [Major incident: Issue with login via SSO/SAML](https://rewindex.com/change/ia02670a17d9712.md)


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Canonical: https://rewindex.com/company/sanity/incidents/znwtn30v58nj · Markdown: https://rewindex.com/company/sanity/incidents/znwtn30v58nj.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/znwtn30v58nj · Generated 2026-10-18T09:55:54.527Z