ChangesCourierCourier Inbox FetchMessages Connectivity Issues
Courier: Major incident: Courier Inbox FetchMessages Connectivity Issues
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Courier removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Courier Inbox FetchMessages Connectivity Issues
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After: major
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After: resolved
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After: 2024-10-10 16:46 UTC
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After: 2024-10-11 02:33 UTC
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After: Courier - Courier Inbox, Courier Inbox, Courier - Web Application
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After: The Courier Team is investigating an issue related to Inbox fetching messages in the component.
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After: The team has identified the issue and will be rolling out a fix. The team will reprocess the impacted messages that were not fetched.
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After: Inbox connectivity for fetching messages has been reestablished. The team is monitoring closely, and working on retroactively processing impacted messages to Inbox
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After: We are continuing to gather a list of impacted messages to backfill impacted Inbox components.
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After: We are continuing to monitor for any further issues.
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After: The team has gathered impacted messages and is running tests before a release.
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After: The team has initiated backlogging the impacted Inbox messages.
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After: Inbox connectivity issues resolved.
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History of this incident
Thursday, October 10, 2024
1 incident change
- MajorMajor incident
Courier Inbox FetchMessages Connectivity Issuesthis change