Changes / Canva / Users may experience a 503 error message when accessing canva.com.
Canva: Critical incident: Users may experience a 503 error message when accessing canva.com.
Summary
Canva reported a critical incident in which users could encounter a 503 error when accessing canva.com. It started at 2026-03-11 23:28 UTC and was resolved at 2026-03-12 00:06 UTC, lasting 37 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Users may experience a 503 error message when accessing canva.com.
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-03-11 23:28 UTC
Before: not present
After: 2026-03-12 00:06 UTC
Before: not present
After: We are currently investigating this issue.
Before: not present
After: This incident is now resolved. Thank you for your patience and understanding.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Users may experience a 503 error message when accessing canva.com. (this change) Canva reported a critical incident in which users could encounter a 503 error when accessing canva.com. It started at 2026-03-11 23:28 UTC and was resolved at 2026-03-12 00:06 UTC, lasting 37 min; no cause or fix was stated. | Major incident |